Terms of service

TERMS OF SERVICE

1. Overview

Welcome to Astrya Wear. “We”, “us” and “our” refer to Astrya Wear. Astrya Wear operates exclusively as an online e-commerce business through astryawear.com.

Astrya Wear does not operate a physical retail location or customer-facing address. All customer interactions are handled digitally.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

2. Eligibility and Account

By using our Services, you confirm that:

You meet the minimum legal age in your jurisdiction
All information provided is accurate and current
You are responsible for safeguarding your account credentials

Accounts may not be transferred or assigned.

3. Products and Information

We make reasonable efforts to display products accurately. However, variations may occur due to device or screen settings.

We reserve the right to modify product details, pricing, availability or discontinue products at any time.

4. Orders and Acceptance

Placing an order constitutes an offer to purchase. Orders are only accepted once confirmed and payment is processed.

We reserve the right to refuse or cancel orders for reasons including pricing errors, fraud suspicion or stock issues.

5. Pricing and Payments

Prices exclude shipping, taxes, customs duties and import charges unless stated otherwise.

You authorise us to charge the selected payment method for the full amount.

6. Shipping and Delivery

Delivery times are estimates only. We are not responsible for delays caused by carriers, customs or external factors.

Risk transfers to the customer once the order is handed to the carrier.

7. Returns and Refunds

All purchases are subject to our Return and Refund Policy, which forms part of these Terms.

Statutory consumer rights under UK law remain unaffected.

8. Intellectual Property

All content on the Services is owned by Astrya Wear or its licensors and is protected by intellectual property laws.

Unauthorised use is prohibited.

9. Third-Party Tools and Links

We are not responsible for third-party websites, tools or services linked through our platform.

Use of third-party services is at your own risk.

10. Privacy and Data Protection

Personal data is processed in accordance with our Privacy Policy and the UK GDPR.

Our Services are hosted by Shopify, which may process data independently.

11. Feedback

Any feedback submitted grants Astrya Wear a perpetual, royalty-free licence for commercial use.

12. Limitation of Liability

Nothing in these Terms limits liability where prohibited by law, including rights under the UK Consumer Rights Act 2015.

Otherwise, liability is limited to the maximum extent permitted by law.

13. Termination

We may suspend or terminate access if these Terms are breached.

Provisions intended to survive termination shall remain in effect.

14. Governing Law

These Terms are governed by the laws of England and Wales.

Consumers retain all mandatory statutory rights.

15. Changes to Terms

We may update these Terms from time to time. The latest version will always be available on our website.

16. Contact

Questions regarding these Terms should be sent to:
contact@astryawear.com

Astrya Wear operates exclusively online and does not maintain a physical customer service address.